Cancellations

Are you sure you have to cancel? Really sure? OK, we understand. But we do request a minimum of 24 hours notice.

Scheduled Appointments

To make sure you look as fantastic as possible, we need you to be on time for your appointment. And hey, if you’re running late, we promise we’ll do everything we can to accommodate you. If you’re excessively late, we may need to reschedule you for another time.

Methods of Payment

Paper or plastic? We take both — Visa, MasterCard, Discover, American Express, debit cards, and cash.

Cell Phones

Please be considerate of our guests and clients when using your cell phone. We want to provide you and our other clients a nice, relaxing experience without the interference of cell phones ringing!

Product Returns

Try and try again. Sometimes, it just doesn’t work! If that’s the case, you can exchange any product you’ve purchased within 14 days of the original purchase date. We just won’t let you fail — which is why we only do exchanges, no cash or credit card refunds!

Lastly, all prices are subject to change without notice, they do denote “starting from” and they’re based on the per client basis depending on their hair needs. Our best recommendation is that you consult with your awesome service provider to find out the correct pricing for the type of service you want/need.